Each topic is available as a 45 to 90 minute
Keynote Speech or Break-out
and "customer-ized" for the specific audience such as, Healthcare,
Government, Education, Sales, Business, Manufacturing or Women's Groups.
Susan can tie the insights from Working in The Positive Zone®
into Leadership, Change, Customer Service, Life Balance or Aging issues.
All levels
of employees, including managers, support staff and CEO's,
can relate to and benefit from Susan's powerful message.
Each program is loaded with laughs and audience interaction because Susan believes we learn BEST when we're laughing and involved. Plus: each attendee receives a special hand-out and/or motivational "keeper-card."
Possible speech titles and topics:
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Motivation |
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"How to Get and S.T.A.Y. in The Positive Zone®" |
Would you like your day to start out great and then get better? Do you ever find it difficult to stay positive when dealing with demanding deadlines, major mistakes and tiresome tasks? Well, cheer up, because It's (Susan) Miller Time! In this fast-paced, funny and inspirational program, the international workplace motivator
shares creative problem-solving techniques, fabulous stories and insightful ideas on how to banish negative thoughts and self-doubts that keep you from getting what you want. Learn:
How to start your day to reach your goals
The one word that will help you bounce-back from set-backs
How to tap into the "Power of Positive Expectancy" for greater personal happiness and professional job satisfaction
This program makes a perfect conference opener or closer. Susan gets the audience involved and laughing in the first ten seconds!
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Communication |
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"Powerful Connections" or: "Why Can't You Hear What I'm Not Saying!?" |
Are your communication skills holding you back? Do you have the tools to make a strong first impression? Power up your image, message and delivery with this fun, highly-interactive and content-packed program that shows you how to:
- Use the "3 V's" to eliminate "mixed messages"
- Enhance your charisma with active listening skills
- Ask for what you need--and get it
- Eliminate credibility-robbing speech habits, gestures and words
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Interpersonal |
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"Dealing With
Difficult People (When Murder is NOT an Option!) |
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From "neg-a-holics" and "steam rollers" to the "overly sensitives." it's difficult yet vital to make every interaction with a difficult person a win-win. Learn:
- How to give feed-back to anyone without them becoming angry, defensive or resentful
- The four basic personality styles and how they affect how you deal with everyone
- The easy way to handle hostile criticism of you!
- The secret to bringing out the best in all types of people
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Especially for |
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"Lighting The Fire" |
Presented by a former teacher with a Masters degree in Education and a “B.A. in Burn-Out,” this fun and motivational program gives educators the appreciation they deserve. William Butler Yeats said, "Education is not filling a bucket but lighting a fire.” Susan reveals how the Three “R’s” (Responsibility, Resilience and Recognition) can help educators light a fire and stay fired up for less stress and more job satisfaction. You will learn:
How to turn your school or classroom into a Positive Zone where "Rise and Whiners" are NOT allowed!
Fun and insightful exercises you can use with students and staff
How to regain the original love and enthusiasm you brought to your job
"Your keynote was a huge success! Everyone was laughing and actively participating and they learned so much about keeping their enthusiasm for their challenging work. Not only did you make me look good, you also made my life easier. Thank you, Susan!"
Lynda Van Kuren
Council for Exceptional Children International Conference
“The feedback has been overwhelmingly positive. Your communication style and effective preparation made the presentation personalized & relative to our customer service goals and objectives." "Susan used her humor to make an excellent presentation even better. “Excellent practical examples of applicable tools to solve conflicts, manage stress, and take personal responsibility for work and customer relations." I enjoyed this much more than I anticipated. I’m so glad I attended!"
Ben Cook, U.S. Dept of Housing and Urban Development
“On behalf of the Southern States Correctional Assoc. and the KY Council on Crime and Delinquency, I want to thank you for the overwhelming success of this year's program . Your communication skills session was terrific! You ended the program on the high-note that I hoped for and the feed- back from participants was outstanding.
Michael A. King Southern States Correctional Assoc.
"Thank you so much, Susan for speaking to our faculty.
Everyone loved you! Throughout our entire in-service week,
we kept referring to things you had said during your
program. You were simply wonderful and truly inspirational."
Sarah Meece,
Larry A. Rile High School