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"The Positive Zone® Staff Development Seminar"

Could your organization use a jolt of positive energy?
 

The Positive Zone® Seminar will:

• Reduce workplace conflict and workplace stress
• Increase enthusiasm and job satisfaction
• Decrease burnout and increase employee retention
• Enhance productivity and performance
• Improve employee retention, communication and teamwork

WHAT:  Half, full or two-day staff development seminar

FOR:  Administrative support staff, managers, customer service reps and other employees in business, government and education 

WHY:  Negative attitudes, gossip, stress and poor communication can lead to low morale, reduced productivity and burnout in any organization

WHERE: On or off-site meeting space
HOW:   Susan "customer-izes" each seminar to meet your organization's specific needs.

• Each attendee receives a comprehensive workbook
and motivational "keeper card"
• Susan uses limited PowerPoint and lots of audience interaction exercises

WHO: Susan Miller was the highest-rated seminar leader (based on thousands of evaluations) for an international training company and has presented more than 900 award-winning speeches and seminars over the last decade. 
Susan believes people learn best while they're involved  and her toll-free phone number is 1-8-NOT-BORING for a reason!

AGENDA: The full-day seminar typically includes these three sessions:

Session 1:  "How to Get and S.T.A.Y in The Positive Zone®"
Session 2:  "Powerful Communication Skills”
Session 3:  “Stress Management Skills”

The half-day seminar includes two of the three sessions OR you may select the sessions you prefer from the following topics.  You may also combine several sessions for a two-day seminar. 

Let Susan know if you don't see exactly what you need or if you'd like to see a more detailed session outline.

Session Descriptions:

Motivation:
“How to Get and S.T.A.Y. in The Positive Zone®”

In this fun and motivational opening session, Susan Miller focuses on the Three “R’s” (Responsibility, Resilience and Recognition) to help employees S.T.A.Y. Positive for less stress and greater productivity.  Attendees will learn:

• How to S.T.A.Y. Positive when dealing with change, tough times or tiresome task
• How to set realistic goals for greater job satisfaction
• How to handle back-stabbers, know-it-alls and steamrollers
• How to turn your personal workspace into a Positive Zone where "Rise and Whiners" and negative gossip are NOT allowed!

Communication Skills
"Powerful Connections" (or: "Why Can't You Hear What I'm NOT Saying?")

Are your communication skills holding you back? Do you have the tools to make a strong first impression? Power up your image, message and delivery with this fun, highly-interactive and content-packed program that shows you how to:

• Use the "3 V's" to eliminate "mixed messages"
• How to create and deliver your message effectively, clearly and directly
• Enhance your charisma with active listening skills
• Eliminate credibility-robbing speech habits, gestures and words

Stress Management Skills:
"I Finally Got It All Together, But I Forgot Where I Put It!"

Do you feel like you're running as fast as you can, but still falling behind? Susan feels your pain! Let the Re-Energizing Expert with two masters' degrees and a "B.A. in Burn-out" get you laughing out loud and give you valuable tips to take control of your stress. You will learn:

• How to leave work at work and enjoy life to its fullest
• How to de-clutter your entire life and gain instant energy
• The three best ways to deal with procrastination

Additional Sessions and Seminar Titles:

Interpersonal Skills: 
'How to Deal With Difficult People
(When Murder is NOT an Option!)"

From "neg-a-holics" and "steamrollers" to the "overly sensitives." it's difficult yet vital to make every interaction with a difficult person a win-win. Learn:

• How to give feed-back to anyone without them becoming angry, defensive or resentful

• The four basic personality styles and how they affect the way you deal with everyone

• The secret to bringing out the best in all types of people

Self Esteem and Empowerment:
"Believe in Yourself"

Susan believes that each and every choice we make is determined by what we think of ourselves. And if we don't value or believe in ourselves, we make lousy choices! This entertaining and inspirational program will help you:

• Operate from an attitude of confidence instead of fear

• Understand why 70% of our thoughts are negative, and how to stop a "snowball of negativity" in its tracks

• Learn how to keep from taking it personally

Creativity: 
"Innovative Problem-Solving Skills"

Creativity and innovation skills are highly valued and rewarded; but most people think, "I'm just not the creative type."   The good news is: everyone is born with creative potential.  Learn:  

• Simple techniques to spark and ignite your creative abilities
• How to become the "idea person" your organization comes to for creative solutions
• The common traits of innovative thinkers and how to develop them yourself

Teambuilding:
"Why Go It Alone? Join the Team!"

TEAM stands for "Together Everyone Achieves More." If this is just a slogan displayed on your walls, but not practiced in the halls, let Susan work her magic on your team members. Fun and insightful interactive exercises will help you:

• Learn your dominant personality trait and how to respond and relate to different personality styles in your team

• Communicate with tact and diplomacy with all team members

• The four strategies for more productive team meetings

Especially for Support Staff: 
"It's a Jungle Out There!" (Survival Skills at Work)

Do your co-workers drive you bananas? Does your boss think he's Tarzan? Do you feel like you're going ape by the end of the day? Wearing her jungle jacket and pith helmet, Susan will lead you safely through the workplace jungle and help you:

• Cut through the grapevines of gossip and negativity
• Avoid the quicksand of time-wasters and clutter
• Learn Susan's Survival Strategies so your ideas get noticed and rewarded