October 2011: Susan, Thanks so much for inspiring our
employees! I’ve heard, ”I just smiled”, “Stay in the Zone!” etc.
more times than you can imagine. The overall feeling about this
years Day of Training is….”It was the
BEST one!” Everyone had
fun which is what we were looking for, and they learned
many strategies they can use..." Daryla Snip,
Learning & Development Manager,
Lafayette Savings Bank
"Susan, I heard so many positive
comments about your presentation last night! They are calling
you the Miller Time Lady. I also heard several people use the
phrase, "thank you for your input" so I know they were
listening!! :) You rock!
Cindy Hines, Dir. Human Resources, Commonwealth Brands (National Sales Meeting, 900 attendees, Nashville, TN)
"Dear Susan: ....Your
magic is still working!....the everyday, commonsense,
down-to-earth-skills you brought to our staff (at nine separate
workshops) in a fun and very interactive manner really helped us
make it through the changes we were facing last year and the
economic challenges we are facing now-- I'm attaching summaries
of the evaluations we received from the over
1200 staff who attended your
sessions. The evaluations are
outstanding and many requested we bring you back on
an annual basis..."
Kathy G. Burk, Director, Mississippi WIC Program
"Susan was GREAT! Entertaining and informative and
very relevant to HR;"
"WOW! This was the most interactive session and the best!"
"Awesome tips and great exercises;" "What a fantastic way to
close the conference!" "Outstanding job;"
"Susan was the best speaker I've ever seen at these
conferences;" "I couldn't have made the drive home
without her!"; "Please bring her back!"
Evaluations from 25th Annual Kentucky SHRM Conference
"Susan-- WOW! You were GREAT!
Thank you for starting off our conference with such energy and
laughter-- I can't wait until it's 'Miller Time' again!
Leesa Hayes, National Association Health Underwriters
"Dear Susan: What a delight it was to meet you today and to
hear you present. I so very much enjoyed and appreciated your
presentation. THANK YOU for being such an inspiration and for
emphasizing the value of a positive,
thankful mindset. I pray many blessings upon you as
you continue to be an agent of encouragement and inspiration!"
Chaplain Juliana Lesher, Louisville VA Medical Center
"Your presentation to our Leadership Group was fantastic!
Feed-back from the 75 participants was 100% positive and remarks
on the evaluations included, 'This program really opened my
eyes!' 'Super goal-setting ideas!' 'Enjoyed every minute of the
three hours--never a dull moment!' 'Loved the interactive,
hands-on exercises.' 'Very entertaining and helpful and not at
all boring like a lot of seminars.' 'I liked Susan's humor and
her real-world examples.' 'Usable information and fresh,
valuable insights,' 'I could relate to ALL of it' Susan, one
manager called today to say that your seminar had a huge impact
on him and he believes it will be life changing – it doesn’t get
much better than that, does it?"
Randi Austin, Vice President, Human Resources
"Susan, your presentation to the South Carolina Counseling Association was very energetic, inspirational and entertaining...you're a gifted animated speaker able to capture and hold everyone's attention." George T. Williams, Professor and Counselor/Education Programs, The Citadel, Charleston, SC
"Dear Susan: We have received nothing but incredible
feed-back about your program. Everyone was wowed by your energy
and the relevance of your topic. You are like a bright ray of
Marylynn Hibdon, Vice President, Human Resources SeniorCare, Inc.
"Susan was a huge hit with our convention attendees and her
enthusiasm was just infectious! She really connected with the
audience of 800 people and was a joy and pleasure to work with."
Angela Webb, Tennessee Healthcare Association
"Susan, I just wanted to thank
you for an awesome workshop!
The participants from the bank are still talking about it and everyone has complimented us for having you as our 2010 workshop speaker. You were a big hit and the workshop exceeded all of our expectations!"
Damian J. Wirth, Mid-South Chapter, Society for Human Resource Management
"Dear Susan: I've had several people comment about how
wonderful your 2008 pre-conference workshop was...and regarding
the closing keynote, one person remarked, "Susan was the
best closing speaker I have ever heard
Dr. Charles Pemburton, Ed.D.,
President, Kentucky Counseling Association
"Dear Susan: Your presentation, "Working in The Positive
Zone" was extremely informative and timely for our audience of
over 800 people...Based on the post-conference survey,
your program received an approval rating
of 100%...They loved you!"
Cindy Sullivan, Program Chair, National WIC Association
"Thanks to you, our Fall Conference was a
Evaluation comments included: 'Susan was very enlightening,
positive and uplifting.' 'Susan provided wonderful, useful tips
and great methods to motivate my staff.' 'Her presentation was
genuine and I look forward to hearing her speak again!' We look
forward to having you back in 2008."
Jennifer D. Allen, Director of Educational Services
KY Association of Homes and Services for the Aging
"Thank you for bringing The Positive Zone to our campus. We
learned a GREAT deal from you. You were informative and a
FANTASTIC speaker! The time flew by!"
Judy Leonard, Ed.D., Director of Advancement
Southeast Kentucky Community and Technical College
"Susan, you were awesome! Loved the suggestions,
stories and your style! This was very helpful stuff we can
really benefit from."
Beth Buckler, Association of Legal Administrators
"Susan's presentation at our Chamber Business 2 Business was
witty, enthusiastic and had a powerful message. She knew so much
about our community before she arrived and incorporated that
into her presentation; it was like she knew us all our lives.
Many of the participants have attended workshops all over the
country and commented that Susan’s message and delivery far
outshone the others. Thank you, Susan!"
Kim Griffo, Murray State University
"This is an important time to hear Susan's very meaningful message to stay in the positive zone..." Ann White, Director of Guidance & Counseling, South Carolina Department of Education
"Thank you so much, Susan. More than one person remarked that
you were the best keynote speaker we'd ever had...You really got
everyone up, moving, energized and inspired!"
Council for Exceptional Children International Conference
"Thank you for the outstanding job
you did for our All Staff Training Day. After our first conversation, I felt
you were the best choice because you actually listened to what
we wanted in a speaker... The staff feed-back has been great and
we can't thank you enough...Mixing your message of staying
positive with our core values really seemed to "click" with our
staff and the role play exercises gave everyone a chance to
laugh at the end of a long day. I will definitely recommend you
to anyone who needs a motivational speaker!"
Andrea Bailey, Training Specialist
University of Kentucky Federal Credit Union
"I cannot thank you enough for the outstanding job you did.
The Board, committee members and employees all agree that you
carried the day! You took our theme and developed fabulous
keynotes....Our attendees benefited tremendously from your
energy and ideas. Having been a professional speaker myself for
years, I know that there are very few who are in your league.
Thank you, Susan, for giving 110%.
Jean Jones Wilkinson, Director of Education
Commonwealth Credit Union
“Let me say again that it was a huge pleasure to meet you
yesterday at the Chattanooga Assistants Conference. You were
great and I learned so much, plus I feel as if I’ve made a new
friend!! I’ve attached for you the comments that referenced you
specifically from the evaluations we received.” “Excellent
speaker; made it a lot of fun learning and listening. Very
informative. Lifted dampened spirits for me. She really gave a
lot of valuable and helpful information. She energized me.
Susan Miller back! She was great. I loved her sense of humor.
Susan was fantastic. I could listen to her all day. She was very
informative and very energetic. Fantastic motivator. Bring Mrs.
Miller back! She is fantastic. I left a better person than I
came. Best speaker I have ever heard at a conference.”
Geneva Lannom, Department of Personnel
State of Tennessee
"Twelve years and over fifty speakers -- I've had more calls
and positive comments about your speech than any other speaker."
Dick Wilson, Senior Vice President-Investments,
UBS Financial Services Inc.
"Thank you so much for speaking to the faculty at Ryle High
School. Everyone loved you! Throughout our entire week of
in-service, we kept referring to things you said during your
presentation. You were simply wonderful! I appreciate how you
helped us start the school year on the right foot. You are a
truly exceptional speaker.
Sarah Reece, Vocational Coordinator,
Larry A. Ryle High School
“On behalf of the Southern States Correctional Association and
the Kentucky Council on Crime and Delinquency, I want to thank
you for the overwhelming success of this year's program . Your
communication skills session was terrific !!! You ended the
program on the high-note that I hoped for ... and the feedback
from participants was outstanding. Also, please accept my
personal "thanx" for your help. I enjoyed the opportunity to
work with you very much.”
Michael A. King
Southern States Correctional Association
Division of Corrections Training
"What an enjoyable, uplifting day! Our 2006 Staff Conference
was a huge success! You spread your contagious smile, enthusiasm
and zest for life to everyone in attendance and the
were overwhelmingly positive. I thoroughly enjoyed your
Cathy Riggs, Elizabethtown Community & Technical College
"Susan: Thank you for the wonderful Seminar! I had such a
great time and enjoyed your presentation so much. By the end of
the day, I felt like we had been friends for all our lives! It
is so rare to find someone like you who does not mind sharing
her inner feelings, beliefs and experiences with everyone like
you do, and at the same time teaching so many great points to
live by. Thank you for a great day and for sharing your many
talents with us."
Trish Weldon, CPS, Alabama Power Chapter IAAP
"I'm still running into people that are talking about how
GREAT you are! I am thankful we have met and I truly think you
are an exceptional motivator. I will be in touch with a summary
of the evaluations, which were excellent. Thanks again for
Tammy M. Wells, Walters State Community College
“To say that attendees for the first Women’s Expo at
Beargrass Christian Church had an amazing morning with Susan
Miller is an understatement. Susan helped transform a rather
dreary and cold Saturday morning in February into a love fest
full of warmth, support and fun for all. Accolades came our way
all day long. Susan helped set the tone in an upbeat,
professional way, and her message was on target and appropriate
for the group. Thank you, Susan. We had a great time and would
love to have a repeat performance next year or sooner.”
Marjorie Dunn, Beargrass Christian Church Women's Expo
"It has been a week and people are still talking about your
presentation at the Symposium. One lady said
she laughed so hard
her face hurt, and another asked me how we planned on topping
your performance next year. Most of the ladies were just saying
that you were the best yet. "
Linda Casebolt, Morehead State University
Big Sandy Business Women’s Symposium
“On behalf of the members of Kentucky Bankers Association,
thank you so much for being a part of the 113th Annual
Convention Spouse Program. Your presentation was great and very
well received. I enjoyed your high energy, and it definitely
gave me some motivation to put a little more energy into
everything I do.”
Melba S. Stewart
Vice President, Kentucky Bankers Association
“The feedback that we have received from the participants has
been overwhelmingly positive. Your communication style and
effective preparation made the presentation personalized as well
as relative to our customer service goals and objectives. Here
are some of our evaluation comments forms regarding your
“Excellent course. Susan used her humor to make an excellent presentation even better. She was well organized and very interesting. The subject matter was very relevant to our work and our organization.” “Excellent practical examples of applicable tools to solve conflicts, manage stress, and take personal responsibility for work and customer relations.” “Very entertaining and informative . . . I enjoyed this much more than I anticipated. I’m glad I attended!” Susan is so entertaining and really keeps your attention about the subject. I hope that we can get her back to speak at our conference again next year.” “Ms. Miller’s presentation skills are excellent! Information and insight was down to earth and practical to everyday living and working experiences. I highly recommend this course.”
“We certainly look forward to partnering with you again in the future as we endeavor to provide our staff with quality educational and motivational workshops!”
Ben A. Cook
U. S. Department of Housing and Urban Development
"Thank you! Thank you! Thank you! I've come away from your
program today feeling totally charged-up and ready-to-go! What
an amazing speaker you are - I was completely spell-bound by
everything you said. I hung onto EVERY word. You are an
extremely funny woman - so vibrant and charismatic. I'm in my
early 30s and I now aspire to be as happy as you are when I'm
your age. You are incredibly inspirational. You have really
touched my life. Thank you."
Connell Wagner Pty Ltd
"I attended the seminar in Washington DC and just wanted to
say you did a great job! Your enthusiasm and knowledge of the
industry was great and your overall humorous way of presenting
bad situations and getting a positive result was really great as
well. I personally want to say Thank You! I truly enjoyed the
seminar and learned a lot. Thanks for adding your gift to my
Jessica M. Martin, GFC
JM Business Services
"Thank you so very, very much, Susan, for such a wonderful
program to the Indiana Affiliate of the American Society for
Hospital Food Service Administrators. The members as well as the
nursing staff, Director of Volunteer Services, Director of
Physical Therapy and our Director of Environmental Services were
amazed at how your presentation is so appropriate for so many
different departments. You were FANTASTIC!!!!!!
I am certain that each and every person in attendance walked away with uplifting, positive thoughts of how they can improve not only their departments, but their own personal lives, as well. I certainly did. I feel like I have a new lease on life. Thank you for working us into your busy schedule. We thoroughly enjoyed meeting you and participating in your energizing program. What a blessing you are to everyone you come into contact."
Sue Livers, M.S., R.D.
King's Daughters' Hospital
"Thank you for conducting a fantastic creativity session for
our members. The mind-storming process generated over one
hundred ideas on how to improve our SMA auction"
Michael J. Shannon
Sales Management & Marketing Association
"What a way to end our annual conference! You really left our
group energized and ready to take back all they learned and put
it to good use in their daily jobs. It was obvious you did your
homework before being with our group. You felt like part of our
own member services family by making references to our industry.
I'm sure we will all remember to "clean out the lint trap!" The
attendees said, "Susan was just GREAT!" and "I really
appreciated that she personalized her talk." Again, we thank you
for your energizing presentation!"
Kentucky Association of Electric Cooperatives, Inc.
"You are one fantastic, outstanding speaker. I have attended
many seminars but have not heard anyone as superb as you."
City of Bayswater
Perth, Western Australia
"Thank you for making our meeting a success. Your
presentation was as entertaining, as it was informative and your
bubbly, energetic style was contagious. We received nothing but
Gail Iwaniak, Meeting Professionals International
"I would like to thank you for your recent talk at our
regional meeting. Your subject was very energetic and well
received by all members. I appreciate the research on your part
to adapt the topic to our industry. Thank you for bringing your
energy and enthusiasm to our members."
National Association of Women in Construction
"I attended your 'Sparking Creativity' seminar in Milwaukee
and I just presented as much as I could to 50 people at work and
it went great. You did an excellent job with your exercises and
techniques and you taught us that recognition and appreciation
are important. I have been receiving that from my co-workers and
wanted to pass it on to you. Thanks!"
"The Professional Development Day was a huge success. Your
presentation on 'Success Strategies for the Indispensable
Assistant' was well received. In fact, all evaluations showed
EXCELLENT. Through your enthusiasm, you made us feel good about
ourselves and how important we are to our company….Susan, you
did an outstanding job and it was certainly a pleasure to work
Lera K. Braehler CPS
International Association of
"Susan Miller makes the Energizer Bunny look like it's napping!"
Karen Williams, Vice President, Louisville Convention and Visitors Bureau
Susan, I attended your seminar in Birmingham, AL. I’ve been
torn between my work, home life, and finding the time to study
to earn my Certified Professional Secretary certification. Your
seminar helped me set this goal and stick with it. When I was
moved to a more stressful and busy job at work, I was tempted to
postpone the test; but I studied and passed! I really think it
was because I put my goal on paper and decided I was not going
to let myself down. Thank you so much for your inspiration!
Antoinette M. Woodard CPS
Southern Nuclear Operating Company
"Just a note to thank you for a wonderful seminar in Sydney. I had a thoroughly wonderful time and wished
the seminar lasted longer!!! I learned so much and found myself
coming back to work and reciting your sayings, jokes and
lessons!! I am a new woman and people can't believe it!! I
didn't think that it would be that good however I found it to be
very informative and entertaining. If I know you are speaking at
another seminar I will definitely be signing up for it. All the
best for you in the future and good luck for your return home.
P.S. I woke up this morning and SMILED!!!"
Danyelle Dowden, Administration Coordinator,
"I wanted to tell you what an impact you made on me and how
fabulous I think you are. Who would have thought a cloudy Monday
morning in Columbus, IN would have been so motivating and FUN!
You are a beautiful person and I admire you very much. (And
you're so FUNNY!) You go girl!"
Anthem Blue Cross Blue Shield
"I would like to thank you for a truly wonderful seminar
today. Rarely does one leave a CPE event with an improved sense
of direction and renewed spirit. Your learning techniques are
innovative, exhilarating, and practical. The best part is that
these techniques can be used both professionally and personally-
what a great combination! Thank you once again for providing our
local “stressed out” internal auditors and CPA’s with a lifelong
strategy for implementing creative, useful, and enlivening
stress management techniques."
Christy Sayle, President
Tri-State Chapter of the IIA
"I am writing to express how impressed I was with the Women's
Conference I attended in Adelaide, Australia. Susan Miller was
absolutely fantastic. She had me hanging onto every word she
spoke. Her speaking style is to be commended. She spoke to the
group as if we were all her friends and she genuinely cared
about what we got out of the day. I left her sessions with a
totally different outlook on my professional and personal life."
Radio Rentals Group
The committee members of the Women and Children Advocacy
Network are so appreciative that you took the time to share your
proven strategies that will help us stay in the positive zone!
Chyrita Arnold, Community Affairs Coordinator II
Passport Health Plan
"Thank you for doing such a wonderful job on Saturday. You
were so energetic and so much fun. Everyone enjoyed your
energizing message and left indeed re-energized and with food
for thought on dealing with the trials and tribulations of
everyday living. I enjoyed meeting and listening to you so much.
You seemed like an old friend. You instantly connect with people
which is a great quality without appearing pushy, patronizing or
too familiar…Again, thanks for a great job!"
Ursela Lacer, Executive Director
Kentucky Hemophilia Foundation
"Susan Miller is an exceptional, or rather, the best
motivational speaker I have heard. Excellent! I will be taking
with me so much from this seminar. It was much more than I
Railway Association of Canada
"Thank you for an OUTSTANDING presentation at the Chattanooga
Chapter IAAP Annual Seminar. I have had RAVE REVIEWS about the
seminar. Some of the comments on the evaluation sheets were:
'Speaker was excellent! Hope you have her again in the future.'
'Great speaker and relevant material.' 'Enjoyed the program. It
was uplifting.' 'The speaker was fantastic.' 'Susan Miller was
all you said, and more!' In a nutshell, we all loved you and
hope to be able to have you come again in the very near future.
It was very nice working with you…You were so helpful and you
made my job much easier. I was especially impressed that you
always kept your word about what you told me you would do and
you were readily accessible, even though you might have been out
of town. I'm sure we will want to contact you for another
Beverly Hoppel CPS
Chattanooga Chapter, IAAP
"When I heard you speak last Fall, I knew you were a perfect
choice as our speaker. And then as I worked with you, my
instincts proved correct. It was a real pleasure to work with
someone who does her homework, leaves nothing to chance, and is
personable, too. You indeed live up to your title of CEO: the
Chief Expert of Oomph! I'll be watching for another opportunity
to hear you speak and have my batteries re-energized. Thanks
again for making our Annual Secretaries Day Event a huge
Lois D. Knapp CPS
Professional Secretaries Association
"Susan, your presentation and motivational program was
terrific! I was just with many Allstate agents in Cancun and the
feedback from your presentation was great! At the pool, two
agents stated they were removing the 'weeds from the flower
pots' in their agencies. Your presentation was
informative. Keep up the great job you are doing."
"I recently attended the Management Skills Seminar in Toronto
presented by Susan Miller. This was an EXCELLENT seminar with a
lot of interesting ideas…I have attended seminars in the past
but have never come away feeling so confident about myself and
my job. Having an enthusiastic instructor like Susan was very
FAG Bearings Ltd
"What a fantastic evening we had at our Charlotte Chapter
IAAP Annual Seminar. Your talk on Oomph! was exhilarating.
Susan, all I can say is thanks! What a great job! I especially
enjoyed it when you went around to every table before the dinner
and introduced yourself. That really broke the ice and helped me
when I followed you and introduced myself. Due to you speaking,
we have received ten follow-up calls from new members. This is
the most interest we've had in years from our seminar. Again,
thanks for all you did. You will hear from me soon."
Toni M. Roof CPS
Charlotte Chapter IAAP
"What can I say? YOU WERE GREAT! I would like to thank you
for being our recognition luncheon guest speaker last week.
made me look like a genius…and that's hard to do! I have
received many comments after the luncheon from our volunteers
relating how much they enjoyed your presentation. As recent as
this morning someone who wasn't even at the luncheon called to
get your number. Some friends had told him how good you were and
he's going to call you about speaking at a function he is
putting together. It was indeed a pleasure to lunch with you…"
Director, Volunteer Service Center
General Electric Company
"Your session, 'Why Can't You Hear What I'm Not Saying?" was
the highest rated activity of our two-day retreat.
Some of the comments from our participating staff included:
'More Susan Miller!' Invite Susan Miller back again next year.
She was great!
Department of Juvenile Justice
"Last week I attended your seminar in Memphis. It was only
AWESOME! During the day I was convinced that you truly wanted
each of us to succeed. I appreciated your enthusiasm, your humor
and your expertise. Thank you for a wonderful day."
"Thank you! Your performance at the All Staff Retreat was
just the "oomph" we needed. Our staff loved your presentation
and the evaluations confirmed it. Some of the comments were:
'Susan Miller was excellent; she did a great job of including
everyone.' 'Motivational and informative", 'A positive, upbeat
experience, 'an excellent presentation.' It was wonderful
meeting you. I think the phrase "batteries are definitely
included" describes you very well. You are truly full of energy
and a joy to work with."
Metro United Way
"Thank you for making our breakfast meeting such a huge
success!!! People are still talking about what 'networking'
really means…You have a unique way of getting the message
across. Your enthusiasm and high energy level are very
Tammy L. Gadlage
St. Matthews Area Business Association